Our PROCESS
What to Expect
When You Contact Us
Get in Touch
Call, email or text.
You'll receive a same-day reply with no delay.
Tell Us Your Needs
We'll ask about your situation and what support you're looking for.
This could lead to a visit to your business, a meeting at our office or a video, call if easier.
Clear Pricing
You'll be given a clear price from the start. Pay monthly based on hourly or daily time.
No tie-ins or hidden terms.
Step-by-Step Support
You'll be guided through each stage with practical advice, clear instructions and help with writing any documents or letters.
Strategic Review
Where needed, we'll take a closer look at how things are run and recommend changes that make managing people easier and more effective.
Support That Fits You
Get full support throughout or simply ask for a quick check to confirm your approach is compliant.
It's your choice.
Human Resource
Managing people isn't easy. Based in Llandudno, we support businesses across North Wales with clear, practical HR services that help you handle contracts, performance, conduct and more with confidence.
Employment Law
Employment law changes often and mistakes can be costly. We help businesses across North Wales stay compliant with clear advice on contracts, grievances, disciplinaries, dismissals and disputes.
Supporting Safer Workplaces
We help align your HR processes with essential health and safety requirements - from managing risk assessments for young or pregnant workers to ensuring sickness absence is handled properly and compliantly.
Our Services
Practical HR Support for Every Stage of Your Business
here when work gets personal
HR Help for Individuals Facing Disputes or Difficult Situations
Alongside supporting businesses, we work with individuals who need guidance with CVs, interviews, workplace issues or tribunals. Whether you need help drafting documents or understanding your rights, we'll make it simple and clear.
Staff Issues
Help with disciplinaries and staff conflict to ease pressure and stay compliant.
Employment Law
Up-to-date guidance to keep your business safe, legal and protected against claims.
Contract & Policies
Custom documents that are compliant, practical and easy for your team to follow.
Recruitment Support
Help with hiring, onboarding and building a reliable team.
Performance & Conduct
Clear advice to manage underperformance and behavioural issues fairly.
HR Foundations
Start with confidence. We'll guide you through what you need and why.
Personalised Support
Every business is different. We tailor our HR services to meet your team's specific needs and challenges.
Proven Experience
With just under 30 years in HR, we provide reliable guidance based on real-world knowledge and best practice.
Clear Communication
You'll always know where you stand. We keep things simple, transparent and easy to act on.
Kathy Boardman
“Professional, supportive and emotionally intelligent during a challenging time.”
All About HR supported us through a challenging period of change with professionalism, empathy and expert advice.
I wouldn't hesitate to use the service again.
David Proud
Outstanding service and advice
Hazel handled complex issues smoothly and professionally.
The service has been outstanding from start to finish.
Lydia Pridmore
Clear advice when I need it most
Hazel was fantastic.
She made a complex issue easy to understand and gave, clear helpful advice throughout.
Neil Bevan
Professional, reliable and incredibly helpful
Hazel has been a huge help with both our HR and Health & Safety.
I would highly recommend her to any business.
FAQs
Your Questions, Answered
Have questions about how we work or what's included? Here are some of the most common things businesses ask us when looking for HR support.
We offer practical HR support tailored to small and growing businesses through North Wales and the UK. This includes contracts, policies, staff handbooks, performance management, grievance and disciplinary processes, recruitment support and compliance advice.
Yes. We provide clear, up-to-date advice on employment law to help you handle disputes, disciplinaries, grievances, redundancies and dismissals correctly. Our goal is to help you stay compliant and resolve issues quickly and fairly.
Absolutely. We create or review contracts, staff handbooks and workplace policies to make sure they're legally compliant and reflect how your business works in practice. We keep everything clear, practical and ready to use.
With ongoing support, we act as your HR partner, available whenever you need us for day-to-day queries or more complex issues. One-off advice is best for specific situations like writing a policy or dealing with a single issue. We'll help you choose what works best for your business.
We work on a pay as you go basis, with hourly rates starting from £85 depending on the size of your business. No tie-ins, contract, retainers or long notice periods.
It's a model that's worked for 16 years.